writing and editorial services
With a keen understanding of effective communication, we research, design and develop the professional publications that launch your products, streamline your processes and promote your business.
staffing services
During peak times, we staff your projects with knowledge workers and creative talent, including communication specialists, instructional designers, project managers, localization editors, Web developers and IT support.
speaking services
At your organization’s conference and your business events, we present engaging, informative workshops, seminars and keynotes on topics related to
- Creating technical and business publications
- Managing the projects in your professional and personal life
- Starting and sustaining a business
What's new?
sprucing up
Happily, the spring and summer months were very busy. Spring cleaning (and summer cleaning, too) just slipped by without having time to spruce up this Web site. Now that we are into autumn, it's time to rake a few leaves, both outdoors and virtually on this site. You'll notice the addition of Breaking through the clutter on our company page, updated news and events on our news page, a new quote from R. Larrameni on our work page and a bit of rearranging here and there. Enjoy.
a labor of love
During my off hours, I helped compile a family treasure. This CD features my Ma playing 45 family favorites on the piano. She sings, accompanied by her nephew, Syd Tenenbaum, and yours truly! I used this labor of love as fodder for a Toastmasters speech, now posted on the speeches page. For a preview of what's on the CD, just listen to this.
case studies, especially for you
Take a look at Finding a Needle in a Haystack and Trimming the Fat as well as other case studies that showcase our work.
presentations, for your reading pleasure
See these and more on the presentations page.
- Take a look at Leaders Who Speak to Your Heart, developed for the District 65 Toastmasters Conference in Canandaigua, NY.
- It was great fun sharing with high school students the importance of studying science as preparation for a career in technical communication. See High School Chemistry and Physics Day.
- How I enjoyed the 25th Practical Conference on Communication (PCOC), hosted by the East Tennessee Chapter of the Society for Technical Communication. Read my session, Style Guides—Who Needs Them.
- The Communication Central conference, Look Professional in Print, Online and in Person!, was a roaring success! Take a look at my session, Look Professional in Print: Brand Your Business with Effective Marketing Material.

