Our Services
From eBooks to print books, from strategic plans to user manuals, from website content to courseware, from case studies to marketing collateral, we research and write the publications that speak volumes about your products, services, and business. We use our voice to speak, too, giving talks that inform and inspire.
Adhering to best practices in book and publication design, development, and delivery, we simplify the tangle of technological and other gobbledy·gook with
- Structure and organization of books
- Clear, precise writing and editing
- Graphic design and page layout
- Book interior design of text and graphics
- Book cover design
- Preparataion of cover and interior files for uploading to on-demand printers
Demystifying the complexities of your mission-critical books, publications, and projects is what we do best—without fanfare, without fuss.
Our deliverables—a full range of paper-based and electronic publications—ease communication.
Our communication products often reach worldwide audiences. Localization and translation partners comment on the clarity, coherence, and conciseness of our content.
Our Process
For eBooks, books, infographics, and other deliverables, our process depends on our entry and exit points in a project. We consider what we are receiving and what we are delivering. We map out a process to get from current state to future state.
For technical and business publications, we enter and exit the process depending on client needs. We can do any or all of the following steps in the process.
Initiate and plan
- Write a proposal.
- Conduct and write an audience analysis and a task analysis.
- Develop a document plan.
- Collect, review, and analyze all existing material.
Design and develop
- Develop working outlines.
- Develop templates.
- Create illustrations, call-outs and screen captures.
- Research content by reading original sources, using the product, and interviewing subject matter experts.
- Organize, write, proofread, and edit all content.
- Perform desktop publishing activities.
Review, validate, and revise
- Review for accuracy, completeness, consistency, readability, and usability.
- Incorporate editorial and content recommendations from reviews.
- Edit the English version to facilitate localization and translation.
- Validate publications for accuracy.
- Update publications to reflect changes and additions to the product.
- Recommend improvements to the readability and usability of the user interface software.
Publish, deliver, close, and maintain
- Provide information required to estimate printing and translation costs.
- Work with product localization groups to manage the translation of software, packaging, and publications.
- Produce final, camera-ready deliverables.
- Create and distribute bookmarked PDF files.
- Provide all files for the project history file.
- Evaluate the effectiveness of the communication project and incorporate the results into a document maintenance plan.
View an infographic of our process.
